Privacy Policy

Introduction

Hans Journey is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our travel agency services or visit our website https://hansjourney.com/ (the “Site”). Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site or use our services.We reserve the right to make changes to this Privacy Policy at any time and for any reason. We will alert you about any changes by updating the “Last updated” date of this Privacy Policy. Any changes or modifications will be effective immediately upon posting the updated Privacy Policy on the Site. You are encouraged to periodically review this Privacy Policy to stay informed of updates.

Information We Collect

Personal Data

We collect personally identifiable information, such as your:

Name
Email address
Phone number
Date of birth
Passport information
Billing and payment details
Travel preferences and special requirements

This information is collected when you book travel services, sign up for our newsletter, fill out a form, or engage with our customer service.

Derivative Data

Our servers automatically collect information when you access the Site, such as your IP address, browser type, operating system, access times, and the pages you have viewed directly before and after accessing the Site.

Mobile Device Data

If you use our mobile application or access the Site from a mobile device, we may collect device information, location data, and mobile network information.

Use of Your Information

We use personal information collected via our Site and services for a variety of business purposes, including:

To provide and maintain our services
To process and complete travel bookings
To communicate with you about your bookings, inquiries, and our services
To personalize your experience and deliver content and product offerings relevant to your interests
To improve our website, products, and services
To comply with legal obligations
To prevent fraud

Disclosure of Your Information

We may share information we have collected about you in certain situations. Your information may be disclosed as follows:

With travel suppliers (airlines, hotels, tour operators) to fulfill your travel arrangements
With third-party service providers who perform services on our behalf
To comply with legal obligations
To protect and defend our rights and property
With your consent or at your direction

Security of Your Information

We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse.

Your Rights and Choices

You have certain rights regarding the personal information we collect about you:

Access and update your personal information
Opt-out of marketing communications
Request deletion of your personal data (subject to certain exceptions)

To exercise these rights, please contact us using the information provided in the “Contact Us” section.

International Data Transfers

Your information, including personal data, may be transferred to — and maintained on — computers located outside of your state, province, country, or other governmental jurisdiction where the data protection laws may differ from those of your jurisdiction. If you are located outside [Country] and choose to provide information to us, please note that we transfer the data, including personal data, to [Country] and process it there.

Children’s Privacy

Our Site and services are not directed to children under 13 years of age. We do not knowingly collect personal information from children under 13. If we become aware that a child under 13 has provided us with personal information, we will take steps to remove such information and terminate the child’s account.

Contact Us

If you have questions or comments about this Privacy Policy, please contact us at:Hans Journey